If you have paid for a program/event and are unable to attend, you must email Basketball BC to request a refund.  

The following policy will be applied to all refund requests.  If the request is within the policy, the refund will be processed to the credit card used in the online registration transaction.  Please allow 1-2 weeks for processing.
Basketball BC is not responsible for any loss of funds if notification is not provided and a refund is processed to an invalid or expired credit card. 
NOTE: Program fees cannot be transferred to another program

• No refund - player and coach memberships are NON-REFUNDABLE (exception - see Full Refund)

• Refund less an administration fee - up to 5 days prior to the start of the program or event
• No refund - within 5 days of start of the program/event 
• No refund - for partial participation

• No refund after the start of program (exception - see Withdrawal Due to Injury)

• Refund less an administration fee – if a replacement player is available to fill the vacant spot.  The refund will be equal to the fee less the sum of the cost of participation to date, cost of provincial team apparel, and an administration fee.

• Refund less an administration fee - up to 2 weeks before the start of the tournament or event.

• Partial refund MAY be considered on a case by case basis. An administration fee may still be assessed.

• The administration fee for all refunds will be assessed at 10% of the program/event registration fee 

• If there is a program change in date and/or time by BASKETABLL BC and registrant is not able to attend due to the change (valid for a up to a week of notice of change)
• If a membership fee was purchased with the program registration (relates to program change above), as long as the membership was not used to register for another Basketball program/event

Refund request?
Contact: info@basketball.bc.ca